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In Stickel GmbH, we are a medium-sized, innovative family business with around 95 employees producing rigorous sheet forming of steel, aluminum and stainless steel in small quantities for prototypes and tests as well as for pre-series and short series for all sectors.
What devices did you buy and what do you use them for?
Hydraulic tryout press of 2.000 tons, for sheet metal parts for the automotive industry.
Are you happy with the installation?
We are very satisfied.
To what extent are you happy with Fagor Arrasate?
A lot.
What facet of the commercial relationship with Fagor Arrasate do you appreciate the most?
That our specific requests have been listened to, that the dates have been met, that the press has very good quality and a very good value for money.
Countries Germany
Solutions Servo-mechanical and/or hydraulic tryout
What was the vital aspect in deciding in favor of Fagor Arrasate? What was the biggest challenge and what was its solution?
We had several suppliers and we would have liked to order a “Swabian” machine. There were even three bidders from Baden-Württemberg. However, one of them is a large corporation, where we would have been just a number for them and which surely would not have been able to hear the multitude of our specific requests sufficiently. The other two companies are medium sized prestigious companies specializing in small and medium sized hydraulic presses. For them a machine like this would have been quite exotic.
However, FAGOR exclusively manufactures large presses and it has highly flexible processes in this area in order to be able to meet all our extraordinary demands. FAGOR quality has an excellent reputation in the market. Overall, FAGOR has offered us the machine with the best quality-price ratio, which, weighing up all the arguments, motivated us to buy the machine from FAGOR.
In retrospect, it was exactly the right decision: no extraordinary request was left unfulfilled, they complied with all agreements without exception, they planned the project and implemented even the smallest details and complied with the daily schedule. FAGOR specializes in large machines and was committed to observing our extraordinary wishes in every detail.
What are the most important installation requirements?
Productivity, flexibility, reliability.
Do you achieve these goals with Fagor Arrasate technology?
Yes.
What advantages do Fagor Arrasate’s products and services offer you?
That we can offer the market large components.
What do you think of the assessment and service?
Very good.
How did Fagor Arrasate help your company position itself in the market?
Thanks to the new installation we have diversified.
When an OEM visits your facility, what do you have to say about Fagor Arrasate’s press?
We’ve received exactly what we wanted.
What advantages do you see in the equipment and service of Fagor Arrasate Deutschland?
It is close to the Hilpoltstein service center, quickly on site.
Final comment:
The overall project execution was excellent, from sales to project realization.
Fagor Arrasate has highly flexible processes in this sector in order to be able to meet all our extraordinary requests. No extraordinary request was left unfulfilled, they complied with all agreements without exception, they planned the project and implemented even the smallest details, and they complied with the schedule on a daily basis.
Fagor Arrasate has highly flexible processes in this sector in order to be able to meet all our extraordinary requests.
No extraordinary request was left unfulfilled, they complied with all agreements without exception, they planned the project and implemented even the smallest details, and they complied with the schedule on a daily basis.