Management policy

The management of FAGOR ARRASATE, being aware of the importance of making the development of its activity in a socially responsible and sustainable way compatible with the quality of its products and services, with the protection of the environmental, with the occupational risk prevention and with the security of the information, establishes the following general management principles applicable to all its plants:

  • Respecting the principles of social responsibility and maintaining an ethical behavior at all times in accordance with our Code of Conduct.
  • Satisfying the customer with high availability and duration products, as well as with services according to its requirements.
  • Providing safe and healthy working conditions
  • Complying with the legal requirements and internal and external rules demanded with regard to products, environment, occupational risk prevention, security of information and business ethics.
  • Improving continuously in all the scopes by establishing, as a usual way of management: specifying objectives, deploying them and monitoring their degree of fulfillment for the actions to be taken.
  • Preventing problems and risks by accepting the responsibilities of each one in the work so as to do it right the first time.
  • Consulting and addressing the problem as a team with those involved: mates, suppliers, customers, administration, neighbours, etc.
  • Achieving the maximum professional competence with the spirit of gaining and sharing knowledge.
  • Guaranteeing the option of working in Basque in the plants of the Basque Country.

 

In section 9 of the Management System Manual presents the Code of Conduct that serves to promote the integration of sustainability and social responsibility in our behavior.

Code of conduct

Within our corporate strategy, we establish the improvement of management efficiency as one of the strategic lines to be developed, for which it is essential to carry out effective use of information systems. The use of information systems and, specifically, the sharing of information, pose a challenge in relation to the security of such information.

The security of the information is constituted by all the technical, human, material and organizational elements necessary to guarantee an adequate management of the information, safety measures are articulated to reduce the possibility that the threats materialize and so that the security incidents are detected and deal on time and do not seriously affect the information that is handled or the services provided, allowing its rapid restoration.

These information security guidelines respond to the need to preserve the confidentiality, integrity and availability of the information handled in the organization.

The objectives of linguistic diversity management are:

  • To respect the use of the local language of each plant and facilitate the communication relationship between plants.
  • To ensure effective communication with external stakeholders.
  • To promote dynamics in favour of Basque in the plants of the Basque Country with the aim of achieving normalization.

The following general criteria will be followed in the three main areas of this language policy:

  • Linguistic landscape and corporate image:
    • The local language will be prioritized and, in the general locations of the plant, also English.
  • External relations:
    • The language chosen by the client in both the commercial relationship and in projects and services will have priority.
    • With external stakeholders, the relationship will be in the local language or in English and, in the Basque Country, the use of Basque will be encouraged.
  • Internal relationships:
    • In Basque Country plants, the use of Basque will be guaranteed.
    • All jobs have their corresponding linguistic profile.

To guarantee the normalization of Basque, the reference will be the Bikain evaluation.

Certificates

Sellos-AENOR_ISO_9001
Quality
Management System




Sellos-AENOR_ISO_14001
Environmental
Management System








Sellos-AENOR_ISO_18001
Occupational Health and Safety
Management System